Learn how to find the serial number of your device. They might request the serial number of your iPhone or iPad, which you can find even if you don't have the device. Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved. If your iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.Remotely erase your iPhone or iPad: If you have access to a trusted device or a family member's device, erase your device with Find My.Select Password and follow the instructions.